TUI Digital Tools

TUI Digital Tools Link to heading

Hotel Map & Check-in Automation

Overview Link to heading

A suite of digital tools developed to improve guest experience and operational efficiency at TUI Magic Life Plimmiri.

Problem Link to heading

Guests struggling with navigation due to outdated PDF maps, and reception facing long queues due to manual data entry requirements.

Solution Link to heading

Developed two complementary solutions:

  1. Interactive Resort Map: A mobile-first web app for guests.
  2. Check-in Automation: A Python script for reception staff.

Key Features Link to heading

Interactive Resort Map Link to heading

  • Mobile-First PWA: Responsive map with pin-drop navigation.
  • Google Maps Integration: One-tap deep-linking for directions.
  • Offline Capability: Works reliably on spotty hotel Wi-Fi.

Check-in Automation Link to heading

  • 3x Faster Processing: Significantly reduced guest wait times.
  • Error Elimination: Replaced manual typing with automated backend data population.