SkipQ
SkipQ Link to heading
QR ordering and hospitality operations platform
Overview Link to heading
QR ordering system for restaurants, beach bars, clubs, canteens, festivals, and fast-service food businesses. The goal is to reduce service friction, support self-ordering, and give venues live operational insights.
The Problem Link to heading
During peak hours, customers struggle to get served and staff spend too much time on order intake instead of preparation and service quality.
The Solution Link to heading
Designing a configurable ordering platform with customer self-ordering, live order tracking, waiter calls, menu analytics, stock-aware availability, and both cloud and local deployment options.
Product Goals Link to heading
- Reduce Peak-Hour Pressure - Let customers self-order when staff are overloaded
- Improve Customer Clarity - Show live menu availability and realistic preparation estimates
- Support Different Venue Types - Restaurants, clubs, beach bars, canteens, festivals, and quick-service food businesses
- Keep Deployment Flexible - Run hosted in the cloud or locally when internet reliability or ownership matters
- Unlock Better Decisions - Collect useful analytics around menu performance, customer preferences, demand, and operations
Planned Features Link to heading
- QR Self-Ordering - Customers order from their own phones without installing an app
- Table Account Concept - Multiple orders can belong to the same table/session
- Live Order Tracking - Customers can follow order state after submission
- Waiter Call - Simple customer request flow for staff attention
- Configurable Store Rules - Each venue controls safety measures, visible options, and customer actions
- Live Menu Updates - Availability and estimated delays can respond to stock, demand, and kitchen load
- Reservations - Optional reservation system for venues that need it
- Occupancy Signals - Potential public live occupancy view outside the venue
- AI Voice Dictation - Future assistant for quickly finding and ordering items by voice
Technical Direction Link to heading
| Area | Direction |
|---|---|
| Backend | Go |
| Frontend | Svelte SPA |
| Deployment | Cloud-hosted or local/on-premise |
| Operating Model | Configurable per venue |
| Data | Menu analytics, order flow metrics, preference signals |
The local-first option is important for venues that want operational control or need the system to keep working when internet connectivity is unreliable.
Startup Context Link to heading
SkipQ is being prepared as a startup idea and is planned for submission to the CapsuleT hospitality/startup competition.
Status Link to heading
Upcoming. No public live demo yet.